RRS Landing page image

Programme Options

Gold Service Programme

Silver Service Programme

Bronze Service Programme

Our premium package is the gold standard in the AED industry, hence the name. In
addition to the Bronze and Silver Service Programmes, your organisation will receive classroom training conducted by our trainers.

The Gold Service Programme* includes:

  • Live Training Courses
  • On-Site Annual Maintenance
  • Site Assessment & Rescue Support
  • No-charge replacement of expired or used Cardiac Science AED supplies**
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

*If you have multiple devices/sites, please contact us about our discount structure.
** Gold and Silver Service Programmes include supply replacement of expired or exhausted AED supplies —up to two adult or Intellisense™ CPR Feedback electrodes, one paediatric electrode, and one battery per year.

Our most popular package that includes everything in the Bronze Service Programme along with annual AED maintenance to give you peace of mind that your AEDs are always Rescue Ready®.

The Silver Service Programme* includes:

  • On-Site Annual Maintenance
  • Site Assessment & Rescue Support
  • No-charge replacement of expired or used Cardiac Science AED supplies**
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

*If you have multiple devices/sites, please contact us about our discount structure.
** Gold and Silver Service Programmes include supply replacement of expired or exhausted AED supplies —up to two adult or Intellisense™ CPR Feedback electrodes, one paediatric electrode, and one battery per year.

This cost effective option is standard on all three RRS programmes and is ideal for
reassurance on a budget.

The Bronze Service Programme* includes:

  • Site Assessment & Rescue Support
  • Online Training & Tools:
    • MasterTrakTM software
    • CardiAcademy
    • Customer Toolbox

*If you have multiple devices/sites, please contact us about our discount structure.
** Gold and Silver Service Programmes include supply replacement of expired or exhausted AED supplies —up to two adult or Intellisense™ CPR Feedback electrodes, one paediatric electrode, and one battery per year.

Site Assessment & Rescue Support

RRS assesses your location to determine the optimal number of AEDs and then recommends the best placement for easy accessibility. Should an AED be deployed during an event, a Cardiac Science technician will visit the site within 48 hours to download the event details, replace device components, and reset the AED.

Online Training & Tools

RRS provides you with online tools to manage your AED program, including our newly redesigned MasterTrak™ software that automatically tracks your AEDs and their locations. CardiAcademy, an online training platform to train your organisation, and a Customer Toolbox that provides useful templates to facilitate communications about your AED program.

Maintenance

With RRS, we will maintain your AEDs through technicians who are partners of Cardiac Science and have gone through thorough background checks. We conduct annual visits to your site to ensure peace of mind that your AEDs are always Rescue Ready®, replace expired pads, batteries and other components.

Live Training Courses

RRS offers training on Cardiac Science AEDs by educators with teaching backgrounds and real-world experience using life-saving devices. With classes of up to 12 students, every participant is able to gain valuable practice experience on his or her own mannequin. Your staff will also learn CPR skills in accordance with the UK Resuscitation Council (UKRC) & European Resuscitation Council (ERC) Guidelines.